Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern your entry into and participation in the promotion. Please read these terms carefully before entering, as by entering, you are deemed to have accepted and agreed to be bound by these Terms and Conditions.
In the event of any conflict or inconsistency with any other communications related to the promotion, including advertising or promotional materials, these Terms and Conditions will take precedence. Please retain a copy of these Terms and Conditions for your information.
Promoter: Mars GCC FZE, Dubai, United Arab Emirates
Organiser: TLC MARKETING WORLDWIDE MIDDLE EAST DMCC, hereinafter referred to as “The Organiser” or “TLC”
Participating Products: Galaxy Mars Chocolate
Campaign Period: 15 January 2026 until 30 March 2026.
Entries submitted outside of these promotional dates will not be included
Participants have 30 days to claim their reward from the date of receiving email from the Promoter.
How to Participate
1. No purchase is necessary to enter.
2. Shoppers can participate by scanning the QR code displayed in-store, which leads to the official microsite.
3. On the microsite, participants must complete the form to redeem the voucher.
4. Upload your receipt for higher chance to win
5. After entering, participants will receive a confirmation message: “We will share with you your voucher details by email”
The reward must be claimed within 30 days of receipt of the email from the Organiser.
ELIGIBILITY
o This promotion is open to all, except for employees of the Organizer and their immediate families, associated agents or anyone else professionally connected with the promotion.
o Entrants must be aged 18 years or over at the date of entry.
o Internet access, registration, and purchase are required. Mobile data is charged at the participant’s network standard rate.
o Bulk entries, entrants using multiple addresses, email addresses, numbers or entering via agents, third parties, organized groups, syndicates or aliases, or entries automatically generated by computer, will not be accepted. Entries received by any means other than as specified in these Terms and Conditions will be rejected. Any person persistently trying to circumvent the entry process will be disqualified immediately. No incomplete, corrupted entries or multiple entries from the same person beyond the daily limit will be accepted. The entry must be made directly by the person entering the promotion. Only genuine valid entries will be considered.
o If a winner cannot be reached within 7 days of first contact, the Organizer reserves the right to award the prize to an alternate winner.
REWARDS:
I. Each valid receipt will receive one (1) “Gift” for every valid and complete entry submitted successfully on the redemption platform.
II. Reward/s are non-refundable, non-transferrable and non-exchangeable.
III. Reward/s cannot be exchanged for cash or reward credit or any other gift of any kind.
IV. Terms and conditions apply on all reward partners.
V. Employees of Mars GCC FZE or any other third parties associated with this promotion and for marketing services are unable to participate in the promotion, and any submission will be deemed invalid.
VI. In case of doubt of any fraudulent activity, TLC Middle East reserves its right to itself or through third party to deny any claim that is deemed to have been met with fraudulent activity and/or not abiding by the rules set out in the Terms & Conditions.
VII. All reward partners terms and conditions, as provided to the Participant at the time that the relevant reward is redeemed, shall also apply. The Participant, in redeeming and utilizing the reward, agrees to such terms and conditions.
GENERAL TERMS:
1. By entering this activation Participants warrant that they have carefully read, accepted and agreed to abide by these terms and conditions.
2. Without detracting in any way from the promotion Terms and Conditions, the following general provisions shall be applicable to these rules.
3. The Promoter will interpret the Terms and Conditions in their sole discretion and reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained in these rules.
4. By entering and participating in the promotion, you agree that the Organiser (TLC Middle East) may collect and process email of the Participants for purposes of this promotion. (Sending the rewards)
5. The Promoter, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this promotion, and in case they participated, reward shall be withdrawn.
6. In the event of a dispute, the Participant hereby acknowledge and agree that the decision of the Organiser will be final and binding and no correspondence will be entered into this regard and for further clarity, the Organiser shall be entitled to deal with such disputes (or any failure by entrants to follow the rules) in their sole discretion, including that the Organiser shall be entitled, in addition to any other rights which the Organiser may have in terms of these rules, to immediately disqualify entrants from this promotion. By entering the promotion and/or accepting any prize, the Participants and/or winners hereby indemnify, release and hold harmless Galaxy Mars and the Organiser (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Organiser parties”)
7. Neither TLC or Galaxy Mars can be held liable from and against any actions, claims and/or liability for injury, loss, damage, expense, claim for damages of any kind resulting in whole or in part, directly or indirectly, from participation in the promotion, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize-related activity.
8. The Participants who, in the Organisers’ sole determination, act unlawfully, fraudulently, in breach of these rules and/or Terms and Conditions or otherwise dishonestly may be disqualified from participating in the promotion and shall not be eligible to win any prize.
9. By signing on this Terms and Conditions, the Participants hereby acknowledge and agree that neither Galaxy Mars nor TLC Worldwide shall be held liable nor responsible for any reward misrepresentation (written or verbal) on warranties by anyone / group other than TLC Worldwide.
10. Additional to any other rights contained in the competition rules, the Promoter reserve the right to terminate the promotion at any time with immediate effect. If this is the case, the Organiser will provide a notice on the website, and it shall be the responsibility of the Participants to review such website in this respect. In such event, all Participants hereby waive any rights which they may have against any of the Organiser parties and acknowledge that they will have no recourse or claim of any nature against the Organiser parties.
11. The Organiser is not liable for any technical failure that may result in an entry not being successfully submitted. Any prize is accepted by a participant/winner at his/her own risk, and the Organiser is not liable, at any time, for any defect in the prize.
12. The duration of this promotion may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Organiser will provide notice of this on the website. All promotion queries must be directed to TLC Worldwide customer service email on winwithGalaxy@tlcrewards.com, 08:30 to 16:30 Monday – Friday. Not available on weekends (Saturday and Sunday) and public holidays.
13. If for any reason this activation is not capable of being carried on as planned, due to without limitation infection by any computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, act of God, war (whether or not declared), political coup or insurrection, rebellion, labour dispute, fire, epidemic, storm, flood, typhoon, explosion, legal enactment, government directive, order or regulation, any law or regulation having force of law or any other reason or cause beyond the control of Galaxy Mars or TLC Middle East which corrupts or affects the administration security, fairness or integrity or proper conduct of this activation, Galaxy Mars Middle East, to the fullest extent permitted by law, reserves the right in its sole discretion to cancel, terminate, modify or suspend this activation and to disqualify any Participants who tampers with the activation and/or the entry process.
14. To the fullest extent permitted by law, TLC Middle East is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer software and/or equipment, failure of any e-mail account or any combination thereof.
15. Galaxy Mars will be entitled at its sole discretion and subject to any applicable law, to cancel, terminate, extend or suspend the activation or to modify these terms and conditions at any time prior to the closing date.
16. The Promoter and Organiser shall not be liable for any loss or damage whether directly or indirectly whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any death or personal injury suffered or sustained by the Participant. Except for any liability which cannot be excluded by law, the Participant hereby releases Galaxy Mars and TLC Middle East, and all persons or corporations associated directly or indirectly with the activation from any and/or all claims, demands and proceedings whatsoever arising as a consequence of:
• Their participation in the activation.
• Any breach of these terms and conditions.
• The use or non-use of the reward.
17. This release and indemnity extend to and includes Galaxy Mars and TLC Middle East, its parent company and its related bodies corporate, and its respective directors, officers, agents, contractors, employees and sponsors associated with, or which is involved directly or indirectly with the activation. This release and indemnity continue forever and binds the Participants' heirs, executors, personal representatives and assigns.
Data Protection:
The Organiser and the Promoter, as data controllers, will collect and use the personal data provided by you for the purposes (a) related to the conclusion, management and execution of the Campaign; (b) related to the obligations established by laws and regulations; (c) of sending advertising and promotional material concerning the services offered by Mars GCC FZE and affiliates or, in particular, the newsletter, provided you expressly consent.
The Organiser and the Promoter will only collect and use your personal data in compliance with all applicable data protection law, the Organiser Privacy Policy and the Promoter’s Privacy Information Statement.
By entering and participating in the Campaign, you agree that the Organiser may collect and process email of the Participants for purposes of this Campaign. (Sending the rewards)
In the event of any conflict or inconsistency with any other communications related to the promotion, including advertising or promotional materials, these Terms and Conditions will take precedence. Please retain a copy of these Terms and Conditions for your information.
Promoter: Mars GCC FZE, Dubai, United Arab Emirates
Organiser: TLC MARKETING WORLDWIDE MIDDLE EAST DMCC, hereinafter referred to as “The Organiser” or “TLC”
Participating Products: Galaxy Mars Chocolate
Campaign Period: 15 January 2026 until 30 March 2026.
Entries submitted outside of these promotional dates will not be included
Participants have 30 days to claim their reward from the date of receiving email from the Promoter.
How to Participate
1. No purchase is necessary to enter.
2. Shoppers can participate by scanning the QR code displayed in-store, which leads to the official microsite.
3. On the microsite, participants must complete the form to redeem the voucher.
4. Upload your receipt for higher chance to win
5. After entering, participants will receive a confirmation message: “We will share with you your voucher details by email”
The reward must be claimed within 30 days of receipt of the email from the Organiser.
ELIGIBILITY
o This promotion is open to all, except for employees of the Organizer and their immediate families, associated agents or anyone else professionally connected with the promotion.
o Entrants must be aged 18 years or over at the date of entry.
o Internet access, registration, and purchase are required. Mobile data is charged at the participant’s network standard rate.
o Bulk entries, entrants using multiple addresses, email addresses, numbers or entering via agents, third parties, organized groups, syndicates or aliases, or entries automatically generated by computer, will not be accepted. Entries received by any means other than as specified in these Terms and Conditions will be rejected. Any person persistently trying to circumvent the entry process will be disqualified immediately. No incomplete, corrupted entries or multiple entries from the same person beyond the daily limit will be accepted. The entry must be made directly by the person entering the promotion. Only genuine valid entries will be considered.
o If a winner cannot be reached within 7 days of first contact, the Organizer reserves the right to award the prize to an alternate winner.
REWARDS:
I. Each valid receipt will receive one (1) “Gift” for every valid and complete entry submitted successfully on the redemption platform.
II. Reward/s are non-refundable, non-transferrable and non-exchangeable.
III. Reward/s cannot be exchanged for cash or reward credit or any other gift of any kind.
IV. Terms and conditions apply on all reward partners.
V. Employees of Mars GCC FZE or any other third parties associated with this promotion and for marketing services are unable to participate in the promotion, and any submission will be deemed invalid.
VI. In case of doubt of any fraudulent activity, TLC Middle East reserves its right to itself or through third party to deny any claim that is deemed to have been met with fraudulent activity and/or not abiding by the rules set out in the Terms & Conditions.
VII. All reward partners terms and conditions, as provided to the Participant at the time that the relevant reward is redeemed, shall also apply. The Participant, in redeeming and utilizing the reward, agrees to such terms and conditions.
GENERAL TERMS:
1. By entering this activation Participants warrant that they have carefully read, accepted and agreed to abide by these terms and conditions.
2. Without detracting in any way from the promotion Terms and Conditions, the following general provisions shall be applicable to these rules.
3. The Promoter will interpret the Terms and Conditions in their sole discretion and reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained in these rules.
4. By entering and participating in the promotion, you agree that the Organiser (TLC Middle East) may collect and process email of the Participants for purposes of this promotion. (Sending the rewards)
5. The Promoter, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this promotion, and in case they participated, reward shall be withdrawn.
6. In the event of a dispute, the Participant hereby acknowledge and agree that the decision of the Organiser will be final and binding and no correspondence will be entered into this regard and for further clarity, the Organiser shall be entitled to deal with such disputes (or any failure by entrants to follow the rules) in their sole discretion, including that the Organiser shall be entitled, in addition to any other rights which the Organiser may have in terms of these rules, to immediately disqualify entrants from this promotion. By entering the promotion and/or accepting any prize, the Participants and/or winners hereby indemnify, release and hold harmless Galaxy Mars and the Organiser (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Organiser parties”)
7. Neither TLC or Galaxy Mars can be held liable from and against any actions, claims and/or liability for injury, loss, damage, expense, claim for damages of any kind resulting in whole or in part, directly or indirectly, from participation in the promotion, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize-related activity.
8. The Participants who, in the Organisers’ sole determination, act unlawfully, fraudulently, in breach of these rules and/or Terms and Conditions or otherwise dishonestly may be disqualified from participating in the promotion and shall not be eligible to win any prize.
9. By signing on this Terms and Conditions, the Participants hereby acknowledge and agree that neither Galaxy Mars nor TLC Worldwide shall be held liable nor responsible for any reward misrepresentation (written or verbal) on warranties by anyone / group other than TLC Worldwide.
10. Additional to any other rights contained in the competition rules, the Promoter reserve the right to terminate the promotion at any time with immediate effect. If this is the case, the Organiser will provide a notice on the website, and it shall be the responsibility of the Participants to review such website in this respect. In such event, all Participants hereby waive any rights which they may have against any of the Organiser parties and acknowledge that they will have no recourse or claim of any nature against the Organiser parties.
11. The Organiser is not liable for any technical failure that may result in an entry not being successfully submitted. Any prize is accepted by a participant/winner at his/her own risk, and the Organiser is not liable, at any time, for any defect in the prize.
12. The duration of this promotion may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Organiser will provide notice of this on the website. All promotion queries must be directed to TLC Worldwide customer service email on winwithGalaxy@tlcrewards.com, 08:30 to 16:30 Monday – Friday. Not available on weekends (Saturday and Sunday) and public holidays.
13. If for any reason this activation is not capable of being carried on as planned, due to without limitation infection by any computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, act of God, war (whether or not declared), political coup or insurrection, rebellion, labour dispute, fire, epidemic, storm, flood, typhoon, explosion, legal enactment, government directive, order or regulation, any law or regulation having force of law or any other reason or cause beyond the control of Galaxy Mars or TLC Middle East which corrupts or affects the administration security, fairness or integrity or proper conduct of this activation, Galaxy Mars Middle East, to the fullest extent permitted by law, reserves the right in its sole discretion to cancel, terminate, modify or suspend this activation and to disqualify any Participants who tampers with the activation and/or the entry process.
14. To the fullest extent permitted by law, TLC Middle East is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer software and/or equipment, failure of any e-mail account or any combination thereof.
15. Galaxy Mars will be entitled at its sole discretion and subject to any applicable law, to cancel, terminate, extend or suspend the activation or to modify these terms and conditions at any time prior to the closing date.
16. The Promoter and Organiser shall not be liable for any loss or damage whether directly or indirectly whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any death or personal injury suffered or sustained by the Participant. Except for any liability which cannot be excluded by law, the Participant hereby releases Galaxy Mars and TLC Middle East, and all persons or corporations associated directly or indirectly with the activation from any and/or all claims, demands and proceedings whatsoever arising as a consequence of:
• Their participation in the activation.
• Any breach of these terms and conditions.
• The use or non-use of the reward.
17. This release and indemnity extend to and includes Galaxy Mars and TLC Middle East, its parent company and its related bodies corporate, and its respective directors, officers, agents, contractors, employees and sponsors associated with, or which is involved directly or indirectly with the activation. This release and indemnity continue forever and binds the Participants' heirs, executors, personal representatives and assigns.
Data Protection:
The Organiser and the Promoter, as data controllers, will collect and use the personal data provided by you for the purposes (a) related to the conclusion, management and execution of the Campaign; (b) related to the obligations established by laws and regulations; (c) of sending advertising and promotional material concerning the services offered by Mars GCC FZE and affiliates or, in particular, the newsletter, provided you expressly consent.
The Organiser and the Promoter will only collect and use your personal data in compliance with all applicable data protection law, the Organiser Privacy Policy and the Promoter’s Privacy Information Statement.
By entering and participating in the Campaign, you agree that the Organiser may collect and process email of the Participants for purposes of this Campaign. (Sending the rewards)